Site Visit (Repairs)

Site Visit (repairs)

Is your inverter displaying a fault code or simply blank and appear to be off?

Then you require a site visit. Our technicians will attend site to inspect your solar system to determine the fault and complete a full report.

If the inverter is still covered by manufactures warranty we can attempt the warranty claim on your behalf, if approved the replacement stock will be shipped to our warehouse and reinstalled.

There may be an additional cost for reinstalling the inverter depending on what the inverter manufacturers warranty covers, for more information please call the office. 

Site visit price is $180.00

*Pricing is based on customers located within 50km radius of Brisbane CBD call us for more info

The site visit includes:
  • Inspecting & recording inverter readings, make, model and Serial number.
  • Performing test of installation.
  • Checking for recalled products while on site.
  • Accessing roof to check panel configuration, panel specifications & earthing of the array.
  • Supplying a full report including photographs.
  • Submitting a Warranty claim to inverter manufactures.
  • Supplying a quote for out warranty inverter replacements (quote can only be provided after completing a site visit)
  • We now offer financing options if your inverter needs to be replaced out of warranty.

What this visit does not include:

  • Additional time onsite to complete repair work
  • Additional materials for repair work
  • Removing faulty inverter
Is your solar system still under warranty?

Solar Service Guys can provide a full report with photos for the manufacturer to repair or replace the faulty component. Any claims for faults or repairs under warranty are the responsibility of the manufacturer and will be determined through them.

Our work is backed up with a 12 month Workmanship Guarantee

*quotes for repair work can only be provided after a site assessment has been completed to ensure the quote is accurate to the work that needs to be carried out. The cost of the site assessment will be deducted from the quoted price.

 1300 77 4897

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